Returns & Exchanges
At PestLab, we stand behind our home pest control solutions and offer a 30-day satisfaction guarantee to ensure your living space remains protected. If you are not completely satisfied with your purchase, we provide a streamlined return process for all eligible products.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the unused portion of the product in its original packaging, ensuring all lids are tightly sealed to prevent leaks during transit.
Ship to PestLab
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our lab verifies the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing