Frequently Asked Questions
Expert solutions for a pest-free home.
Are PestLab products safe for use around pets and children?
Safety is our priority. Most of our residential products are formulated to be pet and child-safe once the solution has completely dried. Always refer to the specific 'Directions for Use' on each product label for safety precautions.
How long does it take for your pest control solutions to show results?
Results vary by pest type. Many of our contact sprays work immediately, while our bait stations and residual treatments typically show significant reduction in activity within 3 to 7 days.
What is PestLab's shipping policy?
We offer standard shipping across the country, typically arriving within 3-5 business days. Orders over $50 qualify for free shipping. Please note that some chemical products may have regional shipping restrictions due to state regulations.
Can I return a product if I am not satisfied?
Yes, we offer a 30-day satisfaction guarantee. If our products do not resolve your pest issue, you can return the unused portion for a full refund. Please contact our support team to initiate a return label.
Do you offer professional guidance for severe infestations?
While we provide professional-grade products for DIY use, our customer support team includes pest control experts available via chat to help you choose the right treatment plan for your specific home environment.
How should I store my PestLab products?
For maximum shelf life and efficacy, store all products in a cool, dry place away from direct sunlight and extreme temperatures. Ensure caps are tightly sealed and products are kept out of reach of children.